Privacy Policy

Last Updated: May 1, 2026

At Pro-Direct Industriel, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your information in compliance with Quebec’s Law 25 and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, and details regarding your industrial projects or equipment needs.
• Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website (https://prodirectindustriel.com).

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide turnkey industrial solutions and custom quotes.
• To communicate with you regarding your projects, maintenance, or support.
• To improve our website functionality and user experience.
• To comply with legal and regulatory requirements.

3. Consent

By providing your information or using our website, you consent to the collection and use of your data as described in this policy. For any sensitive information, we will seek your express consent. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., IT support, exclusive distributors like Magnetek or Gorbel), provided they agree to keep this information confidential.
• Legal Authorities: When required by law or to protect our rights and safety.

5. Data Security

We implement rigorous physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, or theft. This includes secure servers, encryption, and restricted access to data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

Under Law 25 and PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data (subject to certain conditions).
• Request information about how your data is processed.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

9. Person Responsible for Privacy (Privacy Officer)

In accordance with Quebec’s Law 25, Pro-Direct Industriel has appointed a Privacy Officer to oversee compliance. If you have any questions, concerns, or wish to exercise your rights, please contact:

Privacy Officer: [Insert Name – usually the President or Operations Director] Title: [Insert Title] Email: info@prodirect-industriel.com Phone: 450-434-7660 Address: 31 Jean-Paul Cayer, local 107, Blainville (Québec) J7C 3W7

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.